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So far Claire Cella has created 555 blog entries.

What “Smart City” Means for 2021

By |2021-07-16T09:56:22-06:00June 21st, 2021|Categories: Uncategorized|Tags: |

What “Smart City” Means for 2021 As U.S. cities feel the strain of urban growth—rents rising faster than incomes, more than half a million people homeless, persistent racial and social equity issues—some are making much-needed strides. By Richard Budden / American City & County

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CSR News & Report 6.21.21

By |2021-07-08T10:20:28-06:00June 21st, 2021|Categories: Uncategorized|Tags: , |

People HUD Awards $1.1 Billion in American Rescue Plan Funds for Emergency Housing Vouchers Source: HUD Can Disney’s Customer Service Model Work in Government In the public sector, customer service can easily devolve to “our way or the highway.” The head of the Arlington, Texas, planning department is transforming its service culture into a [...]

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Interventions Necessary to Avert ‘Wave’ of Foreclosures, Evictions: Report

By |2021-07-16T09:27:41-06:00June 21st, 2021|Categories: Uncategorized|Tags: |

Interventions Necessary to Avert 'Wave' of Foreclosures, Evictions: Report City, state and federal assistance have kept families afloat, but millions face housing crises as aid expires. By Jason Plautz / Smart Cities Dive

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Can Disney’s Customer Service Model Work in Government?

By |2021-07-16T09:12:47-06:00June 21st, 2021|Categories: Uncategorized|Tags: |

Can Disney’s Customer Service Model Work in Government? In the public sector, customer service can easily devolve to “our way or the highway.” The head of the Arlington, Texas, planning department is transforming its service culture into a place where your “dream comes true."  By Carl Smith / Governing.com

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